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Natasha Blake

Natasha Blake

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Permanent: Senior Network Operations Engineer

Ref: CIL / 27430

Location: Surrey, Home Counties

Salary: CIL / 27430

Duration: Full-time

Start Date: ASAP - will waite for notice

Last updated: 5 January 2016

Our client who is a leading software, technology and outsourcing organisation requires a Senior Network Operations Engineer. As the Senior Network Operations Engineer you will work within a team of Senior Engineers to deliver projects, consultancy and technical support as required to a high standard across hosted and wide-area connected customers as part of a Managed Service offering.  

The principal accountabilities of the role are: Design, implement and support customers solutions into the datacentre infrastructure, design, implement and support customer WAN solutions utilising MPLS technology, maintain 100% uptime of network infrastructure and customer solutions, assist with the on-going development of the following:- core network strategy, datacentre strategy and Network Operations team, investigate and resolve support logs in a timely manner, attend meetings to present or review solutions either onsite or at my clients offices and deliver excellent customer service. 

The essential competencies of the role: Provide a point of escalation where appropriate to maintain technical service to customers, ensure known issues and routine tasks are being managed and documented, manage or act as central point of contact for incidents escalated from the service desk or second line to Senior Technical Specialists, ability to be creative in problem solving, be available to provide remote or onsite service for implementations and migrations, commitment to delivering high quality support services and provide technical pre-sales assistance, assisting in recommending solutions to the external customers and internal sales teams.  

Required skills: Minimum CCNA, preferable CCSP/CCNP or CCIP with demonstrable experience, expert knowledge of Cisco router, switch and security products gained working within a service provider environment and expert knowledge of Cisco IOS via a command line. 

This is an exciting opportunity to work for an established business, which are financially stable with a clear strategy a clear vertical market focus and knowledge. My client is rapidly developing and growing their services capability big enough to scale but with a flexible, tailored approach. Please apply ASAP for further details.


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Church International Limited (CIL) acts as an employment business for temporary positions and an employment agency for permanent positions. CIL is a committed equal opportunities employer. If you do not hear from us within 7 days then unfortunately your application has been unsuccessful on this occasion, however we may retain your details on our database for future opportunities. Candidates' CVs will not be forwarded onto third parties without their consent.

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